Comparison

Rexabook vs Square Appointments

An honest side-by-side of Square Appointments and Rexabook - features, pricing, where each platform wins, and which one is right for your business.

Booking built on top of Square payments

The short version

Square Appointments is the booking product of the Square payments ecosystem. It's a solid fit for traders already using Square for card payments - booking, payments, and reporting sit in the same dashboard. The trade-off is that the booking product is built around Square's payment infrastructure, and doesn't include AI service import - no-show protection exists, but charging the card on file is a manual step the owner has to trigger, not an automatic charge.

Where Square Appointments is strong

  • Tight integration with Square payments - one dashboard for booking + payments
  • Strong US and UK presence with reliable card processing
  • Generous free tier for solo traders

Where Square Appointments falls short

  • No AI service import - manual catalogue setup
  • No-show charging is a manual step, not automatic like Rexabook's Card Protection
  • Free tier is single-user only; multi-staff requires a paid plan

Feature comparison

AI Receptionist (email + contact form)

Rexabook

Square Appointments

Auto-charge no-shows & late cancels

Rexabook

Square Appointments

Manual

Online booking page on your own subdomain

Rexabook

Square Appointments

Square-branded

Multi-page website builder (AI-drafted pages, drag-and-drop canvas, design themes)

Rexabook

Free on every plan, including Free

Square Appointments

Square Online - AI-generated, but custom domain needs a paid plan

Marketplace client discovery

Rexabook

Square Appointments

No commission on bookings

Rexabook

Square Appointments

Free plan

Rexabook

Whole team included, uncapped seats

Square Appointments

Free, but single-user only

AI service import (photo or URL)

Rexabook

Square Appointments

Card-on-file at booking

Rexabook

Square Appointments

Prepaid session packages

Rexabook

Square Appointments

Paid plans only

SMS confirmations & reminders

Rexabook

Square Appointments

Not publicly documented

Per-staff payment splitting (chair/booth rental)

Rexabook

Square Appointments

Mobile / travel-aware booking (Home Base + Travel Areas)

Rexabook

Home Base + Travel Areas + route planning

Square Appointments

Multi-location support

Rexabook

Square Appointments

Staff seats

Rexabook

Free plan uncapped; Base/Pro: 1 free, then paid per seat

Square Appointments

Free tier: 1 staff only; paid tiers unlimited, billed per location

Staff commission tracking

Rexabook

Square Appointments

Premium plan only

Local SEO tooling (schema, sitemap, site verification)

Rexabook

Square Appointments

Not publicly documented

Client notes & tags

Rexabook

Square Appointments

Notes only, no tags

Loyalty stamp cards

Rexabook

Square Appointments

Separate paid product (~$45/mo/location)

Peak / weekend pricing rules

Rexabook

Square Appointments

Who should choose which?

Choose Rexabook if…

Traders who want no-show protection, AI-powered booking automation, and a booking product that is the product (not a feature of a payment platform).

Stick with Square Appointments if…

Traders already on the Square payments ecosystem who want booking, payments, and reporting in one Square-branded dashboard.

Frequently asked questions

Does Square Appointments charge no-shows automatically?
Rexabook's Card Protection charges no-shows and late cancellations automatically to the card on file via Stripe - included free in the base and activated when you enable Rexabook Payments.
Can I keep using Square for payments with Rexabook?
Yes. Rexabook's card-on-file and online deposits use Stripe Connect (Rexabook Payments) - you can use Stripe for online payments while keeping Square for in-person card readers. The two coexist.
Is Square Appointments free?
Square Appointments has a free tier for solo traders (no staff or locations). Multi-staff and multi-location plans are paid. Rexabook is free for every plan level - take payment through us and your client covers a small booking fee - or £15/month + VAT if you'd rather take payment in person, with team seats and custom domain as separate add-ons.

Other comparisons

See how Rexabook compares to other booking platforms:

Get started with Rexabook, free

Set up in 4 minutes. Free when you take payment through us, or £15/month + VAT to take payment in person (7 days free to try it). No card required to start.

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