Rexabook Docs

Guides for running your business on Rexabook

Step-by-step help for getting set up and getting the most out of the platform.

Getting started

Getting started with Rexabook

Set up your business profile, add your services, and take your first booking - the essential steps for a new Rexabook account.

Choosing a plan: Free, Pay As You Go, Starter, or Pro

What each Rexabook plan includes, how they differ, and how to tell which one fits your business.

Setting up your booking page and business profile

Your business profile, hours, and locations - the details that make your booking page look right before you share it.

Adding services, pricing, and duration

How services, duration, and per-staff pricing work - and why duration matters more than anything else here.

Importing your client list

Bring existing clients into Rexabook with a CSV import instead of starting from zero.

Bookings

Reducing no-shows with reminders and Card Protection

How SMS reminders, deposits, and Card Protection work together to cut down on missed appointments.

How online booking works, end to end

What a customer sees and does when they book with you online, from picking a service to landing in your calendar.

Cancellations, rescheduling, and your booking policy

How customers cancel or reschedule themselves, and how your cancellation policy is enforced through Card Protection.

Deposits, Service Variants, and combo pricing

Ways to shape what a customer pays and commits to at booking time - deposits, staff-specific pricing, and bundled services.

Recurring appointments and the loyalty stamp card

Setting up repeat bookings for regulars, and rewarding them with a digital stamp card.

Intake forms: collecting what you need before the appointment

Ask clients questions - allergies, preferences, consent - before they arrive, attached to a service or a staff member.

Payments

Taking payments with Rexabook Payments

How Rexabook Payments works, what it costs, and how to choose between online payments and pay-in-person.

Understanding your Rexabook Payments fees

What the booking fee and platform fee actually cover, and what Stripe's own processing rate adds on top.

Gift vouchers and packages

Sell prepaid vouchers and multi-visit packages, redeemable against any service.

Payouts and your Stripe dashboard

How money reaches your bank account, and where to check on payout timing and history.

Refunds and disputes

Issuing a refund from a booking, and what happens if a customer disputes a charge with their bank.

Text messages

How SMS reminders and confirmations work

The messages Rexabook sends automatically around a booking, and why texting is the priority channel.

Your SMS allowance and topping up

How your plan's monthly text allowance works, and what happens if you go over it.

Two-way texting with clients

Replying to a client's text, and where those conversations live in your dashboard.

SMS compliance in the US (consent and opt-outs)

What US carriers require before you can text a client, and how Rexabook handles consent for you.

Team & staff

Adding staff and setting up their calendars

Inviting team members, giving each their own login and calendar, and assigning them to services.

Staff permissions: what each role can see and do

The difference between the account owner and a staff member's view of the dashboard.

Self-employed staff and booth rental (Per-Staff Connect)

Letting a self-employed team member connect their own Stripe account, so their bookings settle straight to them.

Per-staff pricing with Service Variants

Charging a different price or duration for the same service depending on which staff member performs it.

Staff seats and the Team add-on

How many staff you can add on each plan, and what the Team add-on unlocks on Starter and Pro.

Get started with Rexabook, free

Set up in 4 minutes. Every feature, free to start. No card required.

Get started free

No card required. Set up in under 4 minutes.