In this guide
How many staff you can add - and what it costs - depends on which plan you’re on.
Free: whole team included
On Free, your whole team is included at no extra cost, with no cap on staff seats. This is deliberate: Free is funded by the customer-paid booking fee rather than a subscription, so charging per seat on top of it wouldn’t fit the model.
Starter and Pro: the Team add-on
On Starter and Pro, the account owner is included in the base subscription, and each additional staff member is a paid seat through the Team add-on, billed per staff member per month.
What a seat includes
Each Team add-on seat comes with its own monthly text allowance (on top of the base plan’s), individual per-staff Service Variants for price and duration overrides, an individual staff portal login, and per-staff intake forms where a staff member needs to ask something specific to how they work.
Adding or removing a seat
Add a seat whenever you bring someone new onto the team, from Team → Add staff member - it’s billed from that point, not backdated. Removing a staff member removes their seat and its cost from your next bill; their past bookings and history stay on record.